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Marketing · Indonesia · Hybrid

CRM Staff

Responsibilities:

  • Manage and maintain customer database, ensuring data accuracy and segmentation for luxury watch and fashion buyers

  • Execute CRM campaigns (email, WhatsApp, push notification) to nurture leads and re-engage lapsed customers

  • Analyze customer behavior data to surface insights on purchase patterns, AOV, and churn risk

  • Coordinate with sales and operations teams to ensure seamless post-purchase communication

  • Set up CRM automation workflows and A/B test messaging to optimize engagement

Requirement & Qualifications:

  • A degree in Marketing, Business Administration, Sales, E-commerce, Digital Marketing, Communication, Business, Data,or a related field is typically required

  • 1-3 years of experience in the Marketing Field, preferably in CRM. Top of the class fresh graduates or with internship experiences in CRM/Martech/Growth/Business field are also welcomed

  • Basic data analysis using Excel/Google Sheets; familiarity with dashboards

  • Experience with Digital Tools and Platforms, strong experience using e-commerce platforms (like Shopify, Magento, WooCommerce), CRM tools (like Salesforce, HubSpot, Braze, Respond.io, Kiskas, MoEngage), and analytics tools (Google Analytics, Adobe Analytics) will be a plus

  • Familiarity with email marketing platforms (e.g., Mailchimp, Klaviyo) and social media advertising tools (e.g., Facebook Ads, Google Ads) will be a plus

Department
Marketing
Locations
Indonesia
Remote status
Hybrid

About Luxehouze

At Luxehouze, we believe that values encompass a collection of positive elements that shape our beliefs.

We prioritize the well-being of our employees at all levels, acknowledging and appreciating their professional and personal aspirations. Our focus is on teamwork, integrity, and performance, cultivating an environment that reinforces our core values.

We are committed to bringing people together and ensuring that everyone is aligned toward a common objective. We encourage a culture of feedback, where giving and receiving input is valued and fostered.

Each team member at Luxehouze takes ownership of their tasks, actively contributing to the realization of ideas. It is an amazing place to work, where we not only learn and forge new friendships but also provide a competitive culture and benefits to support our talented workforce.

Join us at Luxehouze, where you can experience a fun workplace with a hybrid working arrangement. We offer a Laptop Ownership Program to our employees and provide 16 days of annual leave without deducting from your annual leave balance for collective leaves. Moreover, we promote opportunities for learning and growth through training and development initiatives.

To add excitement to the work environment, we organize interesting employee activities and programs.

Explore our current job openings below and become a part of our success story as LuxeSquad!

Founded in 2021
Coworkers 250+
Marketing · Indonesia · Hybrid

CRM Staff

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