About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and other goods. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a Product Researcher for our Singapore branch, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale, not just “execute tasks.” As a Product Researcher, you will play a critical role in shaping product decisions by grounding them in deep customer and market insights. You will lead end-to-end research initiatives to understand customer behaviors, needs, and pain points across Luxehouze’s luxury buying and selling journey, spanning Watches, Fashion, and Beauty.

What Will Be Challenging
Please read this carefully - it’s here to help you self-select.

• Expectations are high and visible

• Problems may be ambiguous and fast-moving

• Priorities can change as the business scales

• Feedback is direct and frequent

• Performance is measured by results, not intentions

• If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.

Responsibilities:

• Plan, design, and execute end-to-end qualitative and quantitative research, including interviews, usability testing, surveys, and diary studies in Singapore

• Translate complex user behaviors into clear insights, opportunity areas, and product recommendations

• Collaborate closely with Product Managers and Designers to shape product discovery, validation, and prioritization

• Conduct research across multiple domains such as customer acquisition, conversion, trust, post-purchase experience, and internal tools

• Build and maintain user personas, journey maps, and insight repositories to support long-term product strategy

• Support experimentation by defining research hypotheses, success metrics, and evaluation frameworks

• Present research findings confidently to senior stakeholders, influencing roadmap and strategic decisions

• Ensure research practices are ethical, unbiased, and aligned with Luxehouze’s luxury brand positioning

Requirements:

• 1-3 years of experience in Product Research, UX Research, UI/UX Design, Product Management or related fields, Business & Accounting

• Comfortable working in cross-functional teams with Product, Design, Engineering, and Business stakeholders

• Excellent communication and storytelling skills—able to influence without authority

• Experience working in fast-paced, ambiguous environments and managing multiple research streams

• Fresh graduate/career mover is welcomed

Bonus if:

• Can speak Indonesian, English, and Chinese fluently

• Knowledgeable in luxury fashion business and trends

• Experience in luxury, fashion, watches, or high-consideration purchases/e-commerce/OTA (online travel agent)