About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.

We are looking for a Social Commerce Support Supervisor, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”

What Will Be Challenging
Please read this carefully - it’s here to help you self-select.

• Expectations are high and visible

• Problems may be ambiguous and fast-moving

• Priorities can change as the business scales

• Feedback is direct and frequent

• Performance is measured by results, not intentions

• If you require rigid structure, narrow scope, or close supervision to perform well, this environment may not be a good fit.

Responsibilities:

• Content Creation and Management: Organizing and maintaining sales materials (presentations, case studies, brochures, etc.) that the sales team uses to close deals.

• Social Media Monitoring: Checking & Monitoring Social Media Platform and ensure regular posting & utilization of Social Media

• Sales Training: Responsible for onboarding and training programs for new salespeople, ensuring they are equipped with the knowledge and tools they need.

• Sales Process Optimization: Working on improving the tools and systems that the sales team uses, such as CRM systems, automation tools, and communication platforms.

• Data Analysis: Track sales performance, compiling reports, and providing insights into what strategies or tools are working best.

• Cross-Functional Collaboration: Communicating between the sales team, marketing, and other departments to ensure alignment and ensure the sales team is informed of the latest products, services, or campaigns.

Requirement & Qualifications:

• With proficiency in Social Media Intelligence Tools : Social Bakers or similar tools, Google Data Studio (Social Media Report)

• Minimum 3 Years Experience in Content Development

• Fluent in Content Development tools (Canva, capcut, etc)

• Proficiency in Microsoft Office suite applications (Word, PowerPoint).

• Intermediate in Ms Excel - Data analyzing Formula (Lookup, Pivot, etc)

• Proficiency in developing Business Process (Visio, Diagram.net, etc)

• Prior experience with Business Intelligence tools, particularly Google Data Studio, is preferred.

• Demonstrates meticulous attention to detail and maintains high work standards.

• Exhibits a proactive and quick learning ability.

• Strong interpersonal skills, including active listening and adept problem-solving capabilities.

• Possesses a resilient and determined attitude to overcome challenges effectively.