Responsibilities:
- Manage and supervise the retail sales team, providing guidance and support to ensure the attainment of sales objectives and the maintenance of high standards of customer satisfaction.
- Implement effective sales strategies and promotional initiatives to drive sales performance and increase customer engagement.
- Monitor sales metrics and analyze data to identify areas for improvement and implement necessary changes to enhance overall sales efficiency.
- Foster strong relationships with clients, delivering a personalized and premium shopping experience to promote brand loyalty and retention.
- Collaborate with the senior management team to develop and execute sales plans that align with Luxehouze's overall business objectives and market trends.
- Conduct regular coaching sessions for the sales team to ensure product knowledge and customer service skills are continually updated and improved.
Requirement & Qualifications:
- Minimum of 3 years of experience in a leadership role within the retail industry, preferably in luxury goods, FMCG, or premium automobile sectors.
- Proven track record of successfully achieving and surpassing sales targets.
- Strong leadership and coaching abilities with a hands-on approach to team management.
- Excellent communication and interpersonal skills with a customer-centric mindset.
- Analytical mindset with the ability to interpret sales data and make informed decisions.
- Passion for luxury goods and a deep understanding of the premium retail market.